Cookies notice
All about cookies
Cookies are text files or pixel tags which are placed on your computer when you visit this website to help us analyse website traffic, usage and behaviour so that we can improve the visitor experience to this website.
The MyHousing website uses cookies to deliver information, provide services securely and optimally and to monitor the volume of visitors to the website. You must accept essential cookies to be able to make use of the MyHousing online systems.
Home Connections, a third party provider, provides the website to host the MyHousing platform. If you visit Home Connection’s website then they may serve targeted adverts. We would recommend that you do not visit the Home Connections website if you do not wish to see these adverts.
A cookie doesn't give us access to your device or any information about you, other than the data you choose to share with us. We do not read cookies left by other websites. You can disable non-essential cookies at any time (see below).
The cookies this website may use
The table below explains the cookies this website may use and why. It also shows which cookies are third party cookies. These are cookies that are set by a domain other than the one being visited by the user.
| Cookie | Purpose, duration and why cookie is required |
|---|---|
| Cfduid |
Purpose: to identify individual clients behind a shared IP address and apply security settings on a per-client basis. Used on the application forms only. Duration: 1 year. Required: for security purposes namely to establish who is trusted user. This cookie will be set even when the ‘Cookie Control’ widget is set to “Cookies are off”. |
| SSESS |
Purpose: to remember whether a user is authenticated with the website. Used on the MyHousing website only. It is only set when logged in. Duration: Per session of website activity. Required: only when authenticated. This cookie will be set even when the ‘Cookie Control’ widget is set to ‘Cookies are off’. |
| has_js |
This helps the website understand whether your browser can handle content enriched with Javascript functionality. Used on the MyHousing website only. Duration: Per session of website activity. Required: at all times. This cookie will be set even when the ‘Cookie Control’ widget is set to ‘Cookies are off’. |
| ASP.NET_SessionId |
Purpose: to remember a user’s progress through an application form. Used on the application forms only. Duration: Per session of form activity. Required: at all times. This cookie will be set even when the ‘Cookie Control’ widget is set to ‘Cookies are off’. |
| Google Analytics Google Analytics _ga |
Purpose: This third party cookie helps us count how many people visit the website by tracking if you've visited. Duration: Per session of form activity. Required: Non-essential cookie so can be disabled by following the undernoted guidance. |
Gaining your consent to use tracking cookies
We are required to gain your consent before we store and use any cookies which are not intended to be used solely for the operation of this website. We do this by providing a cookie notice each time you enter this website and a link to this privacy notice which tells you how to disable cookies if you wish to do so. If you enter the site after reading this notice, and do not disable them, we will regard this as your consent for use of those cookies described in the “The cookies that this website may use” above.
How to disable cookies
You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note if you do this you may not be able to use the full functionality of this website.
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set, visit www.aboutcookies.org or www.allaboutcookies.org.
Find out how to manage cookies on popular browsers:
- Google Chrome
- Microsoft Edge
- Mozilla Firefox
- Microsoft Internet Explorer
- Opera
- Apple Safari.
To find information relating to other browsers, visit the browser developer's website.
To opt out of being tracked by Google Analytics across all websites, visit http://tools.google.com/dlpage/gaoptout
For further information about cookies and how to disable them from your device, please visit the websites: www.aboutcookies.org or www.allaboutcookies.org.
Other websites that can be accessed by the website
The MyHousing website and this privacy notice may contain links to other websites. When you click any of these links and leave our site, we cannot be held responsible for the protection and privacy of any information you provide while visiting those sites, this privacy notice applies to the website only. Please make sure you read the privacy policy or notice of any other websites you are visiting.
Complaints
In the event you have any questions about this cookie notice or information we hold about you, or you wish to make a complaint about how your personal data is being processed by us or third parties as described above, please contact our Data Protection Officer by:
- Writing to the Data Protection Officer at Wheatley House, 25 Cochrane St, Glasgow G1 1HL
- email: #wheatleydataprotectionofficer@wheatley-group.com
- telephoning our Customer Service Centre on 0800 479 7979. Please note if you contact the Customer Service Centre by telephone, your call may be recorded for training and quality purposes.
You also have the right to complain to the Information Commissioner’s Office (the ‘ICO’) about how we have processed your personal data.
The ICO can be contacted at Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, by telephone on 0303 123 1113 or through the website www.ico.org.uk
