Cookies notice

All about cookies

Cookies are text files or pixel tags which are placed on your computer when you visit this website to help us analyse website traffic, usage and behaviour so that we can improve the visitor experience to this website.

The MyHousing website uses cookies to deliver information, provide services securely and optimally and to monitor the volume of visitors to the website. You must accept essential cookies to be able to make use of the MyHousing online systems.

Home Connections, a third party provider, provides the website to host the MyHousing platform. If you visit Home Connection’s website then they may serve targeted adverts. We would recommend that you do not visit the Home Connections website if you do not wish to see these adverts.

A cookie doesn't give us access to your device or any information about you, other than the data you choose to share with us. We do not read cookies left by other websites. You can disable non-essential cookies at any time (see below).

The cookies this website may use

The table below explains the cookies this website may use and why. It also shows which cookies are third party cookies. These are cookies that are set by a domain other than the one being visited by the user.

Cookie table
Cookie Name Purpose Category
Session SSESS

This cookie is a reference to a unique session ID set by PHP for a current browsing session. The session is ended when your browser is closed.

The cookie does not gather any personal information.

Strictly necessary
Google Analytics _utma These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. Targeting
Cloudfare cf_clearance Clearance Cookie stores the proof of challenge passed. It is used to no longer issue a captcha or jschallenge challenge if present. It is required to reach origin server. Strictly necessary
  _mkto_trk This period shows the length of the period at which a service can store and/or read certain data from your computer by using a cookie, a pixel, an API, cookieless tracking, or other resources.
Eu cookie compliance cookie-agreed-version Set if browser accepts cookies.Cookies themselves do not contain personal information. Functionality

Gaining your consent to use tracking cookies

We are required to gain your consent before we store and use any cookies which are not intended to be used solely for the operation of this website. We do this by providing a cookie notice each time you enter this website and a link to this privacy notice which tells you how to disable cookies if you wish to do so. If you enter the site after reading this notice, and do not disable them, we will regard this as your consent for use of those cookies described in the “The cookies that this website may use” above. 

How to disable cookies

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note if you do this you may not be able to use the full functionality of this website.

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set, visit or

Find out how to manage cookies on popular browsers:

To find information relating to other browsers, visit the browser developer's website.

To opt out of being tracked by Google Analytics across all websites, visit

For further information about cookies and how to disable them from your device, please visit the websites: or

Other websites that can be accessed by the website

The MyHousing website and this privacy notice may contain links to other websites. When you click any of these links and leave our site, we cannot be held responsible for the protection and privacy of any information you provide while visiting those sites, this privacy notice applies to the website only. Please make sure you read the privacy policy or notice of any other websites you are visiting.


In the event you have any questions about this cookie notice or information we hold about you, or you wish to make a complaint about how your personal data is being processed by us or third parties as described above, please contact our Data Protection Officer by:

  • Writing to the Data Protection Officer at Wheatley House, 25 Cochrane St, Glasgow G1 1HL
  • email:
  • telephoning our Customer Service Centre on 0800 479 7979. Please note if you contact the Customer Service Centre by telephone, your call may be recorded for training and quality purposes.     

You also have the right to complain to the Information Commissioner’s Office (the ‘ICO’) about how we have processed your personal data. 

The ICO can be contacted at Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, by telephone on 0303 123 1113 or through the website