Welfare benefits are changing and many tenants are being moved on to a new kind of benefit – Universal Credit.

Universal Credit is a single monthly payment that replaces six benefits.

Anyone making a new benefit claim, or updating a current claim, will be moved on to Universal Credit.

There are important differences to Universal Credit you need to know about:

• it can take six weeks from when you first make a claim until you get your first payment
• payments will be made once a month, on the same date every month
• the money is paid directly to your bank account and will include your housing costs (rent)
• we won’t receive your rent payment directly so it’s up to you to pay your rent every month
• you will be asked to sign a claimant commitment. If you don’t follow this, you can be sanctioned and lose all of your benefits
• you will get an online journal which you will use to keep the DWP (Department of Work and Pensions) updated on your circumstances.

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